JustMarkets Verification Process – How to Verify Your Account & Why It Matters
When you join JustMarkets, one of the most important steps you’ll encounter is the verification process — also known as KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance. While it may feel like a formality, completing this process is essential for unlocking full account features, global deposit/withdrawal functionality, and peace of mind when trading internationally.
In this guide we’ll walk you through why verification matters, the step-by-step process at JustMarkets, document requirements, timelines, common issues, and how to make the process smooth and quick.
Why Verification Matters at JustMarkets
Regulatory Compliance & Safety
JustMarkets adheres to global financial regulations, requiring verification to protect trader funds and personal data. Through verification, the broker meets “KYC” and “AML” requirements, helping prevent fraud, identity theft, and illicit financial activity.
Access to Full Features
A verified account at JustMarkets grants:
-
Higher deposit and withdrawal limits
-
Access to all payment methods
-
Eligibility for promotions and account types
-
Ability to create multiple trading accounts under one profile
Fund Protection & Trust
By providing proof of identity and residence, traders help ensure that only the rightful owner has access to the account. This improves transparency and trust between you and the broker.
Step-by-Step Verification Process at JustMarkets
Here’s how you complete your verification at JustMarkets:
Step 1 – Email Confirmation & Profile Setup
After registration, login to your JustMarkets Personal Area and confirm your email. Then fill in your basic profile information: full name, date of birth, country of residence, account currency.
This initial step often unlocks limited deposit/withdrawal access (e.g., a capped amount or limited methods).
Step 2 – Complete Profile & Trading Questionnaire
Once email is confirmed, you’ll be asked to complete a profile questionnaire: your employment status, trading experience, source of funds, and risk acknowledgment. This helps JustMarkets tailor services and adhere to regulatory standards.
Step 3 – Proof of Identity (POI) Upload
To verify your identity, you must upload a clear, colour copy of a government-issued ID (passport, national ID card, or driver’s licence) showing:
-
Your full name exactly as in your profile
-
Your date of birth
-
A photograph
-
Issue/expiry dates, valid at least one month from upload date
Step 4 – Proof of Residence (POA) Upload
To verify your address, upload a document that shows your full name, current address, and is issued within the last 3-6 months. Acceptable documents include:
-
Utility bills (electricity, gas, water)
-
Bank or credit card statements
-
Insurance policies, tax receipts, residence certificates
Step 5 – Review & Confirmation
After uploading documents, the verification team at JustMarkets reviews them (typically within 24 hours). You’ll receive a notification when your status changes to “Verified – Full Access.” Until then, you may trade but with limited features.
Document Requirements & Quality Guidelines
POI (Identity Documents) Requirements
-
Must be valid and unexpired (or valid for at least 30 days beyond upload)
-
Colour photo required — black & white copies are usually rejected
-
Full corners of document visible, no obstructions, glare or watermark
-
Examples: Passport, National ID, Driver’s licence
POA (Residence Documents) Requirements
-
Must include your full name and address exactly as in profile
-
Document issued within last 3-6 months (varies by region)
-
Acceptable: Utility bill, bank statement, tax certificate, residence permit, other official document
File Upload Guidelines
-
Formats: JPEG, PNG, PDF (unlocked), maximum file size often 10 MB
-
Both front and back sides if applicable
-
Ensure image is sharp, all data legible
-
Avoid password-protected files, handwritten forms (unless permitted with stamp)
Verification Timelines & Access Before Verification
Processing Time
Once you’ve submitted all required documents, typical review time at JustMarkets is up to 24–48 hours, though delays can occur due to volume or regional compliance checks.
Limited Access Before Full Verification
You may be able to deposit, trade, and even withdraw small amounts before full verification. However:
-
Deposit limit might be capped (for example, up to USD 2,000)
-
Some payment methods or withdrawal options may be restricted
-
Full account features and higher limits only unlock after verification is complete
Withdrawal Before Verification?
Yes – in some cases JustMarkets allows withdrawal before full verification, but with limitations on method and amount. One of the rules: withdrawals should match deposit method for AML compliance.
Common Verification Issues & How to Solve Them
Document Rejected – Typical Reasons
-
Mismatch between name/ address on profile and document
-
Blurry or cropped images
-
Expired document, or less than 30 days validity
-
Document black & white instead of colour
-
Handwritten or stamped-only documents not accepted (in many regions)
Tips for Smooth Verification
-
Ensure your profile details (name, address) exactly match documents
-
Use good lighting and clear (preferably) original photos or scans
-
Avoid uploading screenshots; use full resolution images
-
If front/back is required, upload both sides
-
If your document is in non-Latin script, consider translation if required
Benefits of a Fully Verified JustMarkets Account
-
Higher deposit/withdrawal limits
-
Full access to all account types and promotions
-
Ability to withdraw via any supported payment method
-
Faster processing of payments and fewer delays
-
Enhanced trust, faster support and smoother trading experience
Related Guides
Explore other useful articles in the JustMarkets cluster:
FAQ — Verification at JustMarkets
Q1: How long does verification take?
A1: Typically within 24-48 hours if all documents are clear and meet the requirements.
Q2: Can I trade before verification?
A2: Yes, you can trade and deposit up to a limited amount (e.g., USD 2,000), but full features and withdrawal methods unlock after verification.
Q3: What documents do I need?
A3: A government-issued ID (passport, national ID, driver’s licence) for identity verification and a document showing your current address (utility bill or bank statement) for residence verification.
Q4: Can I open multiple trading accounts after verification?
A4: Yes. After verifying your Personal Area, you can open multiple trading accounts without repeating verification.
Q5: What happens if my documents are rejected?
A5: Check the rejection reason in your Personal Area, correct any mismatches, ensure image quality, and re-upload the required documents.
